T&Cs
This website and print magazine subscription service is provided by Brilliant Publishing Ltd. registered in England & Wales at company number 11069297 with registered offices at Little Kimble House, 167-169 Great Portland St, London, United Kingdom, W1W 5PF.
By using our website or subscription products you are consenting to these terms and conditions. If you choose not to consent to these terms and conditions, do not use our website or subscription products. Brilliant Publishing Ltd. reserves the right to update these terms and conditions from time to time. Brilliant Publishing Ltd. may suspend access to either or both the website or subscription product service without compensation if there are reasonable grounds to indicate that there has been a breach of these terms and conditions.
These terms and conditions shall be interpreted in accordance with the Laws of England and any dispute shall be subject to the exclusive jurisdiction of the English Courts.
Personal information – Please refer to our Privacy Policy. Please take the time to read these policies so you understand exactly what information we collect and why.
Copyright – All rights are reserved by Brilliant Publishing Limited. Reproduction of the whole or any parts of the contents of Brilliant Brainz without written permission is prohibited. Brilliant Brainz ISSN number 2631-6811 is published monthly by Brilliant Publishing Limited, England, company number 11069297.
Please ensure any content you print, copy or download from our websites is for your personal and private use only. You must not use or encourage others to use our website or magazine (or their contents) for their or your commercial gain or in a way that would violate the copyright of Brilliant Publishing Limited.
Magazine Subscriptions – We will offer you the opportunity to purchase a subscription or copies of Brilliant Brainz print magazine at a discount to their standard price. As you’d expect, these offers (and the pricing of various term length and payment methods of subscriptions) will change from time to time, and we have no obligation to keep any offer open for a certain length of time other than advertised.
At the end of your trial or offer period, your subscription will continue automatically at the standard rate unless you tell us otherwise during your tenure. Soon after you purchase with us, we will write to you to confirm when your trial or offer subscription period starts and ends, and that if we don’t hear that you want to cancel by the end of this period, your subscription will continue at the standard rate previously notified to you. If you have signed up to a subscription package (without a trial period) your subscription will continue at that package’s rate on a monthly basis, unless we tell you otherwise.
You may cancel your subscription at any time during your trial or offer period by emailing customer.support@brilliantbrainz.com or contacting us.
Paying for your subscription – If you are taking advantage of one of our trials or special offers, you will pay in full for the relevant trial or offer period in advance. Similarly, when your trial/offer period ends and your subscription continues at the relevant payment interval, we will collect your payments each month in advance. Full details of the cost and your payment dates will be provided to you during the subscription process.
You can pay using most credit and debit cards and all such payments will be subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment to us, then we will not be able to confirm your order and no contract will exist between us. We will usually collect your monthly, quarterly, 6 monthly or annual subscriptions by setting up a direct debit or continuous payment authority or we offer one time payment purchases.
You may change your subscription at any time, but please be aware that the full monthly cost of a subscription is less than the aggregate cost of some or all the individual magazine issues. If you are thinking of changing your subscription terms, please contact us.
Returns – Should you decide to return any purchased items, you must do so within 30 business days of receipt of the goods. We will not be responsible for return postage costs. Provided that the goods are returned to us in resalable condition we will issue a refund for the amount paid for the item only.
We recommend that you obtain proof of postage and proof of delivery, as we cannot be held responsible for goods being lost or damaged before they reach us.
Please include a written note with as much of the following information as possible: your name, address, email address, order number and reason for return. This enables us to identify the transaction, speeds up the process and prevents fraudulent returns.
Generally, we cannot guarantee replacements for international orders, however if for any reason you are not satisfied because they are mis-described or damaged please contact us within seven days of receipt of your order at customer.support@brilliantbrainz.com and we will review these on a case by case basis.
Cancellations and refunds – You may cancel your subscription at any time by emailing customer.support@brilliantbrainz.com or contacting us. If you cancel your trial within the first 14 days you will be entitled to a full refund of the payment. You can use the template model cancellation form shown below. If you cancel after your trial has ended, your cancellation will take effect from the day before your next payment would have been due.
Please be aware that for monthly subscriptions we are unable to provide refunds in respect of periods of less than 1 month and, where you are taking advantage of a longer term special subscription rate we are unable to provide refunds in respect of your initial payment (in whole or in part) after of the first 14 days.
Model Cancellation Form
To: Brilliant Publishing Limited
Email: customer.support@brilliantbrainz.com
I/We[*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the provision of the following service [*],
Ordered on [*] /received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s)
Date
[*] Delete or insert as appropriate.
If we need to change the price of your subscription, we will always provide you with at least 6 weeks notice. If, as a result, you decide to change or cancel your membership, please contact us.
The European online dispute resolution (ODR) platform can be accessed here: http://ec.europa.eu/consumers/odr/. This can be used for resolving disputes about products and services purchased online.
General liability – We cannot be held liable for any damage or accidents that occur whilst carrying out the activities in the magazine. Close adult supervision is advised at all times.